1. Membership
- Memberships are personal and non-transferable.
- Membership fees are non-refundable unless required by law.
- Members under the age of 16 must have written consent from a parent or legal guardian.
- Members must provide accurate and up-to-date personal details. It is the member’s responsibility to notify the gym of any changes.
- Membership fees are taken on the day your membership begins and monthly thereafter on the same date.
2. Booking & Attendance
- Members agree to use the gym’s booking system to reserve classes where required.
- Please arrive on time. Late arrivals may not be permitted to join a class if it is unsafe or disruptive.
- Members must wait in the reception/chill-out area until signed in by a coach or member of staff.
- Strictly no one is permitted onto the mats before signing in.
3. Gym Etiquette
- Treat all members, coaches and staff with respect. Bullying, intimidation, discrimination or abusive behaviour will not be tolerated.
- Use the bins provided and help keep the gym clean and tidy.
- Footwear must be worn when entering the toilets. Bare feet are only permitted on the training mats.
- Return any equipment to its designated place after use.
- Please wipe up excessive sweat and help maintain a hygienic training environment.
4. Health & Safety
- You are responsible for ensuring you are medically fit to participate in training.
- You participate in all classes, sparring and activities at your own risk.
- Any injuries, medical conditions or concerns that may affect your training should be disclosed to a coach before participating.
- Fingernails and toenails must be kept short to reduce the risk of injury.
- Jewellery should be removed before training.
- Appropriate training clothing and protective equipment must be worn where required.
- Members must follow all instructions given by coaches during training.
5. Sparring & Conduct
- Sparring must always be controlled and respectful.
- Excessive force, dangerous behaviour or deliberately attempting to injure another member will not be tolerated.
- Coaches have the final decision on who may participate in sparring.
- The gym reserves the right to stop or refuse participation in any activity where safety is a concern.
6. Personal Training
- Personal training sessions require at least 24 hours’ notice for cancellation.
- Cancellations made with less than 24 hours’ notice may still be charged in full.
7. Photography & Social Media
- Photography and video recording may take place for promotional and social media purposes.
- By becoming a member, you consent to appearing in photographs and videos taken within the gym. If you have safeguarding or privacy concerns, please speak to a member of staff before training.
8. Smoking, Vaping & Alcohol
- Smoking and vaping are strictly prohibited inside the building and around the gym entrance.
- Anyone attending training under the influence of alcohol or illegal drugs will be refused entry.
9. Personal Belongings
- The gym accepts no responsibility for lost, stolen or damaged personal belongings.
- Lost property will be kept for one week before being disposed of or donated.
10. Opening Hours
- Opening hours, class timetables and coaching staff may change from time to time without prior notice.
11. Right to Refuse or Terminate Membership
The gym reserves the right to refuse entry, suspend or terminate a membership without refund where a member:
- breaches these Terms & Conditions;
- behaves in a dangerous, abusive or disrespectful manner;
- deliberately damages gym property;
- places other members or staff at risk; or
- repeatedly fails to follow coaches’ instructions.
12. Acceptance
By purchasing a membership or attending any class, you confirm that you have read, understood and agree to these Terms & Conditions.